"Service took too long" The staff are friendly, the office is neat, clean, and coffee was appreciated. The work performed on the vehicle was good. The only problem I had was the amount of time it took. I had an 8am appointment. I arrived at 7:45am. I left at 2:45pm. Phillip said that when he went to the doctor, my paperwork fell through the cracks. I don't believe this happens on a routine basis, so I will return for future service, and i will recommend you to others.